Shipping Policy

We understand that timely delivery is essential for customer satisfaction. Our goal is to provide you with the best shipping options, no matter where you live. We serve hundreds of customers around the world every day, and we strive to provide you with the highest level of service.

We strive to process and ship all orders within 1-3 business days of receiving the order.

Our shipping partners are selected based on their reliability, and we offer both domestic and international shipping options. We use USPS, USPS, AMC, USPS, FedEx…

For US orders

You can expect your package to be delivered within 10-23 business days.

We offer free USA shipping.

Once your order is shipped, you will receive a tracking number via email so you can track the progress of your package. If there is a delay in order processing or shipping for any reason, we will notify you promptly.

Before completing your order, please make sure your shipping address is correct and complete. We are not responsible for any packages that are not delivered due to incorrect or incomplete addresses.

For international shipments, please note that customs duties or other additional charges may apply depending on the destination country’s policies. The customer is responsible for any such charges.

If you have any questions or concerns about shipping, please feel free to contact our customer service team at https://https://pentasmarts.com/contact-us/ and they will be happy to assist you. Thank you for choosing Pentasmarts.com for your headphones.

• Please note that delivery time = processing time + shipping time
  (excluding weekends, holidays and any unforeseen circumstances.)
• Please note that these shipping times are estimates and may vary depending on the shipping address and carrier service.
  *** We ship from China ***

Taxes: 4.50% of the order total